Frequently Asked Questions
Everything you need to know about your Nomadica journey.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking link. You can also view your order status by logging into your Nomadica account and visiting the 'Order History' section.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer international shipping?
Yes, Nomadica ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products sustainably sourced?
At Nomadica, we prioritize ethical manufacturing. We partner with suppliers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer service team via live chat or email.